WHO WE ARE
We are doctors, nurses, and healthcare professionals who care deeply about improving the healthcare experience.
WHY WE DO WHAT WE DO
We started The Narrative Initiative to help healthcare professionals improve true communication with their patients, not simply exchange language. We promote empathetic, reflective listening skills that build trust, and to elevate the feeling of being cared for.
We understand personal bias, emotion, and perception color what we say and what we hear. Our programs and workshops work to help people understand each other’s perspectives better by telling and sharing their personal stories.
TNI uses the personal stories told by participants to enhance their critical listening, reflecting and communication skills. Professional TNI narrative facilitators employ innovative educational and validated research-proven narrative techniques that help participants learn how personal biases and perceptions can stand in the way of moving forward.
WRITING YOUR PERSONAL STORY
Since 2006 our research has demonstrated that writing short personal stories in a safe setting about challenging issues – issues where people hold differing personal perceptions – and then reading those narratives word-for-word in a group setting has the ability to:
Help people pay attention to specific words and language and then reflect that language to show respect for other people and their stories.
Heighten awareness of individual biases and perceptions
Validate difficult emotions and experiences in the work environment
Open participants to a new understanding and appreciation of different ways of perceiving the same situation
TNI research consistently shows participants benefit by leaving with an enhanced sense of personal and professional resilience, improved team cohesion, improved ability to listen without judgment, and an ability to immediately apply what they practiced to caring for patients, families, colleagues, and personal connections.