HOW TO WORK WITH US
Our in-person and virtual TNI facilitated narrative sessions and workshops are highly interactive and engaging. They are designed to invite professionals to come together, share stories in safe spaces, and to examine cultural challenges in their own workplace environments.
The Narrative Initiative, LLC® was founded with innovative, research-based, facilitated narrative techniques designed to help healthcare professionals examine communication challenges in the critical patient-provider relationship. As healthcare professionals ourselves we understand first hand the challenges personal bias, emotion, and perception bring to what we say and hear and how we experience healthcare – as patients and as professionals.
Our TNI facilitated narrative sessions and workshops are highly interactive and engaging. They are designed to invite professionals to come together in safe spaces to examine cultural challenges in their own workplace environments.
Professionals that have benefitted from our programs:
Patient Experience Officer / Patient Advocates
Nurses / Ancillary healthcare professionals
Healthcare Leadership / HR
Physicians / Residents
Medical Students / Nursing Students / Students in healthcare-associated programs
OUR WORKSHOPS TEACH:
Increasing Staff Engagement through the Principles of Patient-Centered Care
Professional Resilience for Healthcare Professionals
Efficient Communication Skills
Effective and Empathic Listening Skills
The Building Blocks of Kindness in Healthcare
TNI CERTIFIED NARRATIVE FACILITATORS
Upon completion facilitators will be able to:
Expertly facilitate small and large groups using TNI's proven Write-Read-Reflect narrative technique to address challenging issues in the healthcare workplace where the personal perspectives of each team member matter.
Expertly model and teach empathic listening skills that healthcare professionals can use immediately
Choose appropriate initial prompts and be able to develop accelerating narrative prompts specific to the needs of the audience
Level the "playing field" of any interdisciplinary healthcare group
Understand and use TNI's "Sweet Spot of Communication"
Access TNI's Master Documents, surveys, and reports
Research shows TNI Certified Narrative Facilitators
Enhance the personal and professional resilience of healthcare professionals by providing on-going opportunities for decompression and self-reflection
Enhance empathic listening skills of the healthcare professionals known to be essential to the success of every patient-provider interaction
Teach effective and efficient communication tools that healthcare professionals can then use immediately with patients, their families, and their colleagues
Improve healthcare unit/department team dynamics by providing opportunities to learn who their colleagues are through the sharing of personal stories, not just by position or hierarchy.
Dr. Dickey speaks expertly from both the patient perspective and the provider perspective. She is available to speak on the following topics:
Subject Expert Speaker
Patient- and Family-Centered Care is not about patients and families -
it’s about patients, families, and staff.
Dr. Dickey teaches the fundamentals of patient-centered care from the perspective of the patient and the provider.
Dr. Dickey presents the challenges and solutions to kindness in healthcare. Why is it so hard to be kind?
From personal experience
Dr. Dickey talks about returning to the profession of medicine after catastrophic injury: Lessons Learned
Returning to doctoring after cancer: Lessons Learned
CONFERENCES & EVENTS
We are available to present a narrative experience at healthcare-related conferences and events for attendees.
The Gathering of Kindness USA (GOK USA) is a community-based event sponsored by TNI that brings together community members/patients and healthcare professionals to discuss the challenges and barriers to kindness in the experience of healthcare.
Unfortunately, the Gathering of Kindness USA 2020 is canceled due to the COVID-19 pandemic. TNI plans to host the next GOK USA 2021 in late October/early November 2021.