The Narrative Initiative, LLC® was founded with innovative, research-based, facilitated narrative techniques designed to help healthcare professionals examine communication challenges in the  critical patient-provider relationship. As healthcare professionals ourselves we understand first hand the challenges personal bias, emotion, and perception bring to what we say and hear and how we experience healthcare – as patients and as professionals. 

Our TNI facilitated narrative sessions and workshops are highly interactive and engaging. They are designed to invite professionals to come together in safe spaces to examine cultural challenges in their own workplace environments. 

Professionals that have benefitted from our programs:

• Patient Experience Officer / Patient Advocates

• Nurses / Ancillary healthcare professionals

• Healthcare Leadership / HR

• Physicians / Residents

• Medical Students / Nursing Students / Students in healthcare-associated programs

WORKSHOPS & SESSIONS

TNI NARRATIVE – COVID-19

60 minutes (online)

NARRATIVE SMALL GROUP SESSIONS

60-90 minutes (in-person preferred; online possible)

NARRATIVE WORKSHOPS & LARGE GROUP EXPERIENCE

3-4 hours (in-person preferred; online possible)

OUR WORKSHOPS TEACH:

Increasing Staff Engagement through the Principles of Patient-Centered Care

Professional Resilience for Healthcare Professionals

Efficient Communication Skills 

Effective and Empathic Listening Skills  

The Building Blocks of Kindness in Healthcare

FACILITATOR TRAINING

TNI CERTIFIED NARRATIVE FACILITATORS

Upon completion facilitators will be able to: 

• Expertly facilitate small and large groups using TNI's proven Write-Read-Reflect narrative technique to address challenging issues in the healthcare workplace where the personal perspectives of each team member matter.  

• Expertly model and teach empathic listening skills that healthcare professionals can use immediately 

• Choose appropriate initial prompts and be able to develop accelerating narrative prompts specific to the needs of the audience 

• Level the "playing field" of any interdisciplinary healthcare group 

• Understand and use TNI's "Sweet Spot of Communication"

• Access TNI's Master Documents, surveys, and reports 

Research shows TNI Certified Narrative Facilitators

• Enhance the personal and professional resilience of healthcare professionals by providing on-going opportunities for decompression and self-reflection

• Enhance empathic listening skills of the healthcare professionals known to be essential to the success of every patient-provider interaction

• Teach effective and efficient communication tools that healthcare professionals can then use immediately with patients, their families, and their colleagues

• Improve healthcare unit/department team dynamics by providing opportunities to learn who their colleagues are through the sharing of personal stories, not just by position or hierarchy. 

SPEAKING ENGAGEMENTS

Dr. Dickey speaks expertly from both the patient perspective and the provider perspective. She is available to speak on the following topics:

Subject Expert Speaker

Patient- and Family-Centered Care is not about patients and families -

it’s about patients, families, and staff.

Dr. Dickey teaches the fundamentals of patient-centered care from the perspective of the patient and the provider. 

Dr. Dickey presents the challenges and solutions to kindness in healthcare. Why is it so hard to be kind?

Motivational Speaker

From personal experience

Dr. Dickey talks about returning to the profession of medicine after catastrophic injury: Lessons Learned

Returning to doctoring after cancer: Lessons Learned