A Formula for Kindness | Lorraine Dickey | TEDxLehighRiverStudio
18:15

A Formula for Kindness | Lorraine Dickey | TEDxLehighRiverStudio

In this talk, Dr. Dickey explores the value of kindness, the reasons it’s sometimes hard to be kind, and how we can do better. This talk was given at a TEDx event using the TED conference format, but independently organized by a local community. Learn more at https://www.ted.com/tedx Lorraine A. Dickey, MD MBA FAAP, is an innovator and activist for a better experience of care within the healthcare system, both for patients and staff. She is a healthcare entrepreneur, and a board-certified Neonatologist, as well as a board-certified Pediatric Hospice & Palliative Medicine physician. Dr. Dickey is certified in Pediatric Bio-ethics and earned an MBA in Health Care Management. In 2001 Dr. Dickey was involved in a catastrophic ski accident, including a serious head injury, that forever changed the course of her life. She was told she would never be able to practice as a physician again. After nearly three years of physical recovery and rehabilitation, she returned to medicine as a neonatologist in 2004. She went on to become the Medical Director and Chief of Neonatology at a 45-bed Level IIIC NICU. It was during this time that Dr. Dickey personalized the philosophy of Patient- and Family-Centered Care and integrated its cornerstones in the policy and program development within the Division of Neonatology. This included developing and integrating a novel narrative program to help her staff address their challenges, and recognize their joys, in taking care of patients and their families...and the necessity of taking care of each other. In 2013, she made a mid-career transition and entered a Fellowship in Hospice & Palliative Medicine. Almost immediately she was diagnosed with cancer. After taking a year off for surgery, chemotherapy, and radiation treatments, she returned and finished the fellowship in 2015. These very personal experiences led Dr. Dickey to become passionate about improving the experience of feeling "cared for" during the healthcare encounter. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx
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