TNI research consistently shows participants benefit from our programs through:
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Diminished feelings of isolation
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Validation of their feelings and stories
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Enhanced feelings of team membership
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Fuller recognition and appreciation of what people in similar situations endure -- greater empathy
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The alleviation of stress, fatigue, and burnout
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Decompression from the burdens we all carry
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Enhanced sense of personal and professional resilience
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An ability to immediately apply what they practiced to caring for patients, families, colleagues, and in their personal lives.
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Improved reflective listening skills -- able to reflect words/language to open the experience being related by the speaker
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Differentiating between “experiential” language vs. “functional” language
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Enhanced ability to deliver patient- and family-centered care
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Supportive, therapeutic and validated commentary -- participants feel they are not alone
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Relating to team members through their story, not just by their title or position
Reading narratives and having them reflected upon by an invested group has the ability to:
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Catalyze a desire for personal/professional transformation after “hearing” the words one wrote, and reflecting on the words others write
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Heighten awareness of individual biases and perceptions, and of others’ biases and perceptions, including colleagues and patients
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Validate difficult emotions and experiences in the work environment, and bring awareness of joyful, uplifting experiences
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Help people practice paying attention to and reflecting back specific words and language to actively show respect for the person telling their story -- the provider brings the knowledge, the patient brings trust. Gaining trust early is key to effective communication of knowledge.